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Frequently Asked Questions
1. How do I check the status of my refund once I have canceled my booking?
Once issued a refund receipt is sent to the guest. For any issues, the guest may contact Paymán Club's finance department.
2. Are there any cancellation charges?
Cancellation Policies:
Flexible and Monthly: Cancellation is free of charge until 5 days prior to arrival.
The total price will be charged if cancelled less than 5 days prior to arrival.
Early Bird: Non-Refundable. Book at least 3 weeks in advance to receive a discount.
3. How do I get my money back after cancellation?
The finance department will issue the refund once approved.